Privacy Policy

AvenueOne (“AvenueOne,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the personal information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, applications, leasing and management operations, brokerage activities, and related services.

1. Information We Collect

We may collect personal information necessary to provide real estate brokerage, property management, leasing, and construction-related services. This information may include, but is not limited to:

  • Full legal name
  • Contact information (mailing address, email address, phone number)
  • Date of birth
  • Government-issued identification (such as driver’s license or other ID)
  • Social Security number (when required for screening or tax reporting)
  • Employment, income, and financial information
  • Rental history and references
  • Names of occupants or household members
  • Vehicle information (make, model, license plate number)
  • Communications with AvenueOne (emails, forms, inquiries, or phone calls)

We collect this information directly from you or from authorized third parties in accordance with applicable law.

2. Information We Collect

Personal information is used solely for legitimate business and legal purposes, including:

  • Processing rental or lease applications
  • Conducting background, credit, and income verification
  • Managing leases, rent collection, maintenance, and inspections
  • Communicating with residents, applicants, owners, buyers, sellers, and vendors
  • Providing brokerage, leasing, and construction services
  • Complying with legal, regulatory, and contractual obligations

We do not sell personal information to third parties.

3. Information Sharing and Disclosure

We do not share personal information with other residents or unrelated third parties. Information may be shared only in the following limited circumstances:

A. Property Operations and Service Providers

We may share necessary information with trusted third-party vendors and partners who assist with operations, such as:

  • Maintenance and repair vendors
  • Pest control providers
  • Utility or service contractors
  • Parking enforcement or towing companies
  • Screening, leasing, or property management software providers

These parties are permitted to use information only to perform services on our behalf.

B. Owners, Buyers, and Transactions

Information may be shared with property owners, investors, or prospective buyers in connection with property ownership, management, refinancing, or sale, as permitted by law and contract.

C. Legal and Compliance Requirements

We may disclose information when required to do so by law, court order, subpoena, or governmental request, or when necessary to protect the rights, property, or safety of AvenueOne, our clients, residents, or others.

D. Emergency Situations

Limited information may be shared with law enforcement or emergency responders if there is a reasonable belief that safety or property is at risk.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we take privacy and data protection seriously and follow applicable federal, state, and local privacy laws.

5. Your Rights and Choices

Depending on applicable law, you may have the right to:

  • Request access to personal information we maintain about you
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent for certain uses or disclosures where legally permitted

Requests may be subject to verification and legal limitations.

6. Website and Online Communications

Our website may collect limited information such as IP addresses, browser type, or usage data to improve functionality and user experience. We do not knowingly collect personal information from children under 13.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:
📧 hello@av1m.com